FAQs

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About HACK IT

We are a virtual brand – this means that we do not have a physical restaurant for dining-in.

As a virtual brand, our delicious Seafood Packs are only available online for delivery via order.hackitseafood.com.sg.

No dining out. No service charge. No queues.

ORDERING

Simply visit our online ordering platform order.hackitseafood.com.sg to place your order.

If you’ve encountered a technical error, please let us know via Facebook or Instagram!

Yes, there is a minimum order of $50 for each purchase.

To make amendments to your order, please contact our staff ASAP at 8938 7958.

We understand that sometimes plans do change! However, do note that cancellations will not be allowed within 24 hours from the scheduled delivery date and time.

DELIVERY

We deliver islandwide within Singapore so that everyone can enjoy our yummy Seafood Packs!

Our islandwide delivery charge is fixed at $8.

Delivery slots are available from 12.00pm to 3.00pm and 6.00pm to 10.00pm daily. Orders need to be placed at least 1 hour in advance.

To make amendments to your order, please contact our staff ASAP at 8938 7958.

To make amendments to your order, please contact our staff ASAP at 8938 7958.

You may log into your Oddle account on our ordering platform to check the status update of your order.

Please contact our staff ASAP at 8938 7958.

PAYMENT

We only accept credit/debit card for all online orders.

All online orders will require a credit/debit card for payment to be processed.

FOOD

We are not a halal-certified establishment. Our food contains pork, or may have traces of it.

We strongly advise you to consume all our food within 3 hours.

Membership

We do not have a membership program yet, but we would love for you to always be the first to know whenever we have something exciting to share! You can subscribe to our mailing list on our Homepage.

Not at this point, but we are working on it!

Vouchers

We are unable to accept JUMBO vouchers for HACK IT, unless stated otherwise.

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